Water Prof & FF
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CUSTOMER SATISFACTION
High customer retention score exceeding 95%
Most Preferred IFM operator for Royal Properties and Iconic projects
Strategic alignment with our customers’ facility objective
BEST IN CLASS QUALITY & SYSTEMS
Established processes (i.e. root cause analysis and reliability centered maintenance) Continuous improvement of processes leading to reduced cost. Continuous performance measurement to ensure quality value and customer satisfaction
ERP based Material Management, Service delivery system
SPECIALIZED WORKFORCE
Multi cultural, highly motivated, young workforce of 20+ people
Omanisation levels of 18%